You have questions. I have some answers, including readers' responses to an ongoing issue.

In a recent column I talked about the problems many viewers have with loud background music, which makes it difficult to hear the dialogue. Lots of letters came in.

?

Q: The solution for loud soundtracks and mumbling actors? Closed captions, which normally work OK. I have noticed that on my Xfinity X1 box the captions on shows are sometimes behind. But, for the most part, I leave it on even though my hearing is just fine.

A: Several readers mentioned closed captions. Another thought the problem was not in his set.

?

Q: You haven't mentioned hearing loss. I had the same complaints, had my hearing tested and found that I had serious hearing loss. Hearing aids have helped considerably, but I still find some accents (e.g., British) to be a problem.

A: And, where I mentioned that a sound bar was helpful, another reader brought up a specially designed one.

?

Q: The best answer for older people like me is this new speaker from Zvox called the AccuVoice, which uses hearing aid-type technology to pull dialogue out of the soundtrack. It's like a miracle of audio balance and doesn't suppress the dynamic range of the music at all. Five stars, two thumbs up!

A: I have not tried the device, which costs about $250, so I can't vouch for it. But you can find out more at the company website, www.zvoxaudio.com, and there are reviews online.

On to other topics

Q: I was a big fan of the TV series “Heroes.” Then last year they had the series “Heroes Reborn.” I haven't seen any new shows lately and wanted to know if this show has been canceled or just been on hold.

A: NBC called “Heroes Reborn” an “event series,” a term often applied to what we used to call a miniseries, with a story confined to the planned episodes. Of course, if the “event” is, well, eventful for viewers, there's always a chance for more. But not with “Heroes Reborn.” NBC decided not to continue it. That said, five years passed between the end of “Heroes” and the beginning of “Heroes Reborn,” and so many ideas get reworked in TV and movies, maybe they'll come up with another version down the road. But I know of no plans right now.

?

Q: We were wondering if “CSI: Cyber” will be returning at any time. We really liked that show, especially the cast.

A: CBS decided not to continue the show after two seasons.

Do you have a question or comment about entertainment past, present and future? Write to Rich Heldenfels, P.O. Box 417, Mogadore, OH 44260, or brenfels@gmail.com. Letters may be edited. Individual replies are not guaranteed.