Dragged passenger settles with United
David Dao’s legal team said in a brief statement that the agreement includes a provision that the amount will remain confidential. One of his lawyers praised United CEO Oscar Munoz.
Munoz “said he was going to do the right thing, and he has,” Thomas Demetrio said in the statement. “In addition, United has taken full responsibility for what happened without attempting to blame others.”
The settlement means United will not face the lawsuit that many observers expected. Such a court battle could have been costly, both in legal bills for United and in further public-relations damage.
United also issued a brief statement, saying it was pleased to report “an amicable resolution of the unfortunate incident that occurred aboard Flight 3411.”
Cellphone video of the April 9 confrontation aboard a jetliner at Chicago’s O’Hare Airport sparked widespread public outrage over the way Dao was treated. The footage showed airport police officers pulling the 69-year-old from his seat and dragging him down the aisle. His lawyer said he lost teeth and suffered a broken nose and a concussion.
Demetrio said the settlement also averts any lawsuit against the City of Chicago. Airport police officers who work for the city pulled Dao off the jet.
“United Airlines has taken full responsibility and has acted accordingly,” he said. “I praise Mr. Munoz and his people for not trying to throw the city under the bus or pass the buck.”
He said Dao was also impressed that “United stepped up to the plate.”